The Paper Cut, Inc.
234 West Northland Ave.
Appleton, WI 54911
Please contact us with any questions or concerns you may have.
We DO NOT have a RETAIL STORE FRONT at Warehouse
ONLINE STORE ONLY
Monday - Thursday 7:30 am - 4:00 pm CST
Your satisfaction is one of our highest concerns.
NOTE - US POSTAL shipping options may be available during checkout in the shipping dropdown
VIA UPS GROUND
Minimum shipping--$8.00 (business) or $10.00 (residential)
Orders up to $60 -- shipping is $8.00(business) or $10.00 (residential)
$61 - $100 -- shipping is $10.00(business) or $12.00 (residential)
$101 - $150 -- shipping is $14.00(business) or $16.00 (residential)
$151 - $200 -- shipping is $18.00(business) or $20.00 (residential)
$201 - $300 -- shipping is $26.00(business) or $28.00 (residential)
$301 - $400 -- shipping is $32.00(business) or $34.00 (residential)
$401 - $500 -- shipping is $38.00(business) or $40.00 (residential)
$501 - $600 -- shipping is $44.00(business) or $46.00 (residential)
$601 - $699 -- shipping is $50.00(business) or $52.00 (residential)
Exact shipping charges will apply. We will ship via Fed Ex or UPS Ground or US MAIL Priority Flat Rate, whichever is less.
We standardly ship orders within 3 - 5 business days from the date of the order.
We do offer expedited services, both on in-house turn-around time and on shipping services.
Rush orders MUST be received by NOON CST (Mon - Thurs, ON FRIDAY, deadline is 10 am CST)
in order to ship on the same day (in stock items only - custom cuts and die cuts required more time)
RUSH ORDERS MUST BE CALLED IN
RUSH FEES for
1 - 3 Items $10.00
4 - 6 Items $15.00
7 - 10 Items $20.00
Additional Shipping Charges apply, based on method of shipping.
If you need your order by a certain date, please contact us via email or phone after you have placed your on-line order. We ship via UPS Ground (except: Wisconsin and Minnesota - orders will ship via SpeeDee Delivery Service)
DISCREPANCIES / DAMAGES
Any order discrepancies or damages MUST be reported within 3 business days of receiving your order.
ALL returns must be pre-authorized thru Customer Service.
Custom Cuts, Die Cuts and non-stocked items ARE NOT RETURNABLE.
All returns are subject to a 15% or $15.00 (whichever is greater) restocking fee.
Cancelled orders will receive either an in house credit or a refund for the original transaction amount MINUS any processing fees incurred for the original transaction and the refund transactions.
Return shipping costs are the responsibility of the customer.