The Paper Cut, Inc.
234 West Northland Ave.
Appleton, WI 54911
Please contact us with any questions or concerns you may have.
We DO NOT have a RETAIL STORE FRONT at Warehouse
ONLINE STORE ONLY
Monday - Thursday 7:30 am - 4:00 pm CST
Your satisfaction is one of our highest concerns.
NOTE - US POSTAL shipping options may be available during checkout in the shipping dropdown
VIA UPS GROUND
Minimum shipping--$8.00 (business) or $10.00 (residential)
Orders up to $60 -- shipping is $8.00(business) or $10.00 (residential)
$61 - $100 -- shipping is $10.00(business) or $12.00 (residential)
$101 - $150 -- shipping is $14.00(business) or $16.00 (residential)
$151 - $200 -- shipping is $18.00(business) or $20.00 (residential)
$201 - $300 -- shipping is $26.00(business) or $28.00 (residential)
$301 - $400 -- shipping is $32.00(business) or $34.00 (residential)
$401 - $500 -- shipping is $38.00(business) or $40.00 (residential)
$501 - $600 -- shipping is $44.00(business) or $46.00 (residential)
$601 - $699 -- shipping is $50.00(business) or $52.00 (residential)
NOTE FOR WHOLESALE SHIPPING - the above shipping chart is an estimate and not based on the weight of the actual product. If the actual shipping charges are significantly greater than what the website charged during the final checkout, your credit card on file will automatically be charged. If we do not have a payment method on file, we will contact you to obtain payment before your order is shipped.
Regarding FREE shipping for stores - this is UP TO $100 off based on actual ahipping charges from our shipping vendor.
Exact shipping charges will apply. We will ship via Fed Ex or UPS Ground or US MAIL Priority Flat Rate, whichever is less.
We standardly ship orders within 3 - 5 business days from the date of the order.
We do offer expedited services, both on in-house turn-around time and on shipping services.
Rush orders MUST be received by NOON CST (Mon - Thurs)
in order to ship on the same day (in stock items only - custom cuts and die cuts required more time)
RUSH ORDERS MUST BE CALLED IN
RUSH FEES for
1 - 3 Items $10.00
4 - 6 Items $15.00
7 - 10 Items $20.00
Additional Shipping Charges apply, based on method of shipping.
If you need your order by a certain date, please contact us via email or phone after you have placed your on-line order. We ship via UPS Ground (except: Wisconsin and Minnesota - orders will ship via SpeeDee Delivery Service)
DISCREPANCIES / DAMAGES
Any order discrepancies or damages MUST be reported within 3 business days of receiving your order.
ALL returns must be pre-authorized thru Customer Service.
Custom Cuts, Die Cuts and non-stocked items ARE NOT RETURNABLE.
All returns are subject to a 15% or $15.00 (whichever is greater) restocking fee.
Cancelled orders will receive either an in house credit or a refund for the original transaction amount MINUS any processing fees incurred for the original transaction and the refund transactions.
Return shipping costs are the responsibility of the customer.
DISCOUNT/COUPON CODE EXCLUSIONS
Class Kits and Craft-along Kits on Class Page are NOT included in order total.
Order total is based on Product Total only - shipping fees are NOT included in the total.
There may be other applicable exclusions (such as sale items) based on the specific Coupon Code.